Our Store Policies

At AfricanKollection, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.

Taking care of your AK clothing: 

  • All products should be hand washed for the quality of the fabric to remain the same. 

  • Do not wash above 40 degrees Celsius

  • Wash separate from coloured clothing.

  • Ensure that the clothing is ironed inside out, so that the heat does not come into direct contact with the Ankara fabric, which may result in the design being destroyed. 

Returns Policy: 

  • This product can be returned within 14 days of being purchased with tags in place. 

  • Refunds will not be given if the tag is not in place, or if there are any stains on the product. 

  • please make sure that the invoice is also posted when returning the product.

  • Postage of returns will be at the customer's fee and this will not be covered by AK.

  • Postage outside the United Kingdom will involve a higher postage fee, therefore, get in contact via email or any other social media platforms  to get more information on specific countries shipping policies.  

                                                                                                            Pre-Orders:

  • Items that are marked as 'available to Pre-Order' only will take 3-5 working days to Process and 3-5 working days to be shipped and Delivered to you, please bare this in mind when making the purchase. 

  • We will keep you updated via email on the progress of your order.

  • If you have any enquiries please contact us. 

©2018 by AfricanKollection